Return Policy
Last Updated: August 18, 2026
At Beach Tide Peptides, we strive to provide high-quality research-use products and a straightforward purchasing experience. Because our products are intended for legitimate research purposes and may be sensitive to handling and storage conditions, we have specific guidelines regarding returns and refunds.
1. Eligibility for Returns
Due to the nature of our research products, returns are generally not accepted once an order has been shipped or delivered.
If your order arrives damaged, incorrect, or incomplete, please review the issue promptly so that it can be evaluated under the conditions outlined below.
2. Damaged or Incorrect Orders
If you receive a product that is damaged, defective, incorrect, or missing from your order, the issue may qualify for a replacement or refund.
To be eligible:
- The issue must be reported within 7 days of delivery.
- The product must remain in its original packaging.
- Products should not be opened, altered, used, or tampered with.
- Supporting information or photographs may be requested to verify the issue.
After review, Beach Tide Peptides may provide a replacement, store credit, or refund at its discretion.
3. Wrong Product Received
If you receive a product different from what was ordered, please do not open or use the product. Once the order is verified, we may arrange an appropriate replacement or other resolution.
4. Order Cancellations
Orders may only be cancelled if the cancellation request is received before the order has been processed or shipped.
Once an order has entered processing or has been shipped, cancellation may no longer be possible.
5. Refunds
Approved refunds will generally be issued to the original payment method used for the purchase. Processing times may vary depending on the payment provider or financial institution.
Shipping charges, transaction fees, or other non-refundable charges may not be included in a refund where applicable.
6. Non-Returnable Items
The following are generally not eligible for return or refund:
- Opened or used products
- Products with damaged or removed packaging
- Products altered or tampered with after delivery
- Products returned without prior approval
- Products damaged due to improper storage or handling after delivery
- Orders that do not meet the eligibility requirements of this policy
7. Research-Use Products
Beach Tide Peptides products are sold for legitimate research use only. They are not intended for human consumption and are not intended to diagnose, treat, cure, or prevent any disease.
Because product integrity is important for research purposes, customers are responsible for following appropriate handling and storage instructions after delivery.
8. Policy Changes
Beach Tide Peptides reserves the right to modify or update this Return Policy at any time. Any changes will become effective when the updated policy is published on this website.
By placing an order with Beach Tide Peptides, you acknowledge and agree to the terms of this Return Policy.